Do Georgia Natural Gas Marketers Price Match?
Updated October 7, 2026. This post originally reported that no marketer published a price match. True Natural Gas now publishes one, as of October 7, and the post reflects it.
If you have found a lower natural gas rate than the one you pay, it is reasonable to ask your marketer to match it. In Georgia, you can ask, but only one marketer on the Public Service Commission’s rate chart publishes a promise to say yes: True Natural Gas, as of October 7, 2026.
We checked the websites, FAQs and published terms of all ten marketers with a standard 12-month fixed plan on the PSC’s September chart: Constellation, Fuel Georgia, Gas South, Georgia Natural Gas, SCANA Energy, Stream Energy, Town Square Energy, True Natural Gas, Walton EMC Natural Gas and XOOM Energy. We checked on September 16 and rechecked the other nine on October 7. Only True publishes a price match. We did not call anyone to test whether a policy is honored. Some pages, such as Stream’s and some terms documents, would not load, so an unpublished policy is possible.
True Natural Gas: price match, with conditions
True’s price-match page says you can call with a current offer from another Georgia natural gas marketer, and that if it qualifies after review, True will match it. What the page states:
- Qualifies: a current fixed rate on a 12- or 24-month plan from a marketer certified in Georgia, for the same month you ask, matched on the same term.
- Does not qualify: variable or monthly rates, other terms, expired or future-dated offers, offers from non-certified companies, and bill credits, gift cards, sign-up bonuses or other incentives. True matches the rate per therm only.
- Not automatic: every request is reviewed, and True may decline offers that do not meet its terms.
- Who can use it: new customers switching to True, and current customers at renewal.
- What to bring: the marketer, the rate per therm, the term and the date of the offer, plus proof such as a screenshot of the posted rate, the mailer or the written offer.
Compare what you would pay, not just the rate: the page describes a match on the rate per therm only, so check the service charge and early termination fee before you switch. We read the page on October 7, 2026 and saved a dated archive copy.
What other marketers offer instead
A few others have published programs that address the same worry, paying more than you need to:
- Georgia Natural Gas: Price Protection Guarantee. An optional add-on to its variable plan. The rate at sign-up becomes a ceiling for the next 12 months; the rate can still go down, and you can cancel the protection at any time. It caps your rate, but it does not match anyone else’s. (GNG FAQ)
- Gas South: variable to fixed, and BridgePlan. Its terms let variable-rate customers switch to a fixed contract at any time. Customers on its BridgePlan move to a standard plan, with a lower rate per therm, after 12 months of on-time payments. (Gas South terms, FAQ)
Neither is a price match. Both are worth knowing about if you are on a variable or credit-based plan.
What the rules allow
The PSC’s rules for gas marketers (Ga. Comp. R. & Regs. 515-7) do not mention price matching, so any program is the marketer’s own. They do set the limits around it:
- A marketer cannot charge more than the rate it filed with the PSC, and cannot raise the charges on a fixed plan during its term.
- You can switch marketers without giving your current marketer notice, unless your contract says otherwise.
- Before a fixed term ends, your marketer must send renewal notices, 60 days and 25 days ahead, that tell you that you can change marketers.
Nothing in the rules stops a marketer from offering a customer a lower rate. It is not required, and apart from True’s program none is published.
How to get a lower rate without a price match
- Compare annual cost, not the rate. A lower rate with a higher service charge can cost more over a year. 641 Therms explains the math.
- Check your exit fee before you switch. On the PSC’s September 2026 chart, early termination fees on standard 12-month fixed plans run from none to $200. If your term ends soon, waiting may cost less than leaving.
- Watch for the renewal notice. It arrives 60 days before a fixed term ends, which is the cheapest moment to move.
- Ask your marketer anyway. Calling to ask for a lower rate costs nothing. If your marketer offers one, compare it the same way: annual cost, term and exit fee. True is the only marketer we found that publishes its terms for matching.
- Switch if someone else is cheaper. Every marketer’s filed rate is on the rate table, ranked by estimated annual cost.
The Georgia Public Service Commission does not rank or endorse marketers.